The Secrets of Quality Decision Making For Your Business
This course run in partnership with The Business Kitchen

The Secrets of Quality Decision Making For Your Business
About
This interactive workshop will explain and explore how data is and can be used in any business; why it requires active management and what that means as well as looking at the need for data for measurement, decision making and client management. Without data not one single process in a business can run – it is the circulatory blood underpinning the businesses operation.
Areas covered
- Data management
- CRMs
- Decision making
- Measures
- Types
- Business Intelligence
- Scorecards
Learning Outcomes
- Understand what data management is and why should you care.
- The importance of data in the use of CRMs
- How to capture and use the data in your business
- Understand how business intelligence can aid in decision making.
- Create a simple scorecard to monitor the key aspects of your business.
Where
Start: 09:30
Finish: 12.30
Date: 5th December 2023
Where: Pink Elephant Media, Trent Lodge, Stroud Road, Cirencester, GL7 6JN
Who is this course for?
- Managing Directors
- Business Owners
- Senior Leaders
- Business Development Managers


About the Speaker
Gill Smith is a dedicated business consultant and problem solver, committed to helping businesses thrive by finding practical solutions and implementing improvements. With a strong focus on utilizing technology and organizational changes, Gill is passionate about driving better results and enhancing profitability while strengthening customer relationships.
With an extensive background spanning over 30 years in the corporate world, Gill has held various roles that involved identifying and resolving complex problems. Their skill set includes control, project management, strategy development, process improvement, financial management, and automation. This diverse expertise enables Gill to approach challenges from multiple angles, delivering effective solutions tailored to each business’s unique needs.