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The Pink Elephant blog·Websites·9 minute read

Home page, service pages, About page and landing pages

What every page on your website needs to turn visitors into enquiries.

Most websites have the right pages. They just don’t give each page a job. Here’s what your header, service pages, About page and landing pages each need to do, with a simple checklist you can work through this week.

Henny MaltbyHenny Maltby25 years in marketing · Growth Hub Premier Partner
Planning the pages of a small business website

!Sound familiar? People visit, have a look around, and leave without getting in touch.

When a website isn’t bringing in work, owners usually blame the design. Much more often, it’s the words and the order things appear in.

Every page on your site has one job. Your home page header has a few seconds to tell people they’re in the right place. A service page has to sell that service. Your About page has to make people trust you. A landing page has to get one action, and nothing else.

I’ve pulled together what I’ve learned from 25 years in marketing and from building websites for small businesses, so you can check each page and fix what’s missing.

Every page needs a job. If you can’t say what a page is for, your visitors can’t either.

Try it today

Ask AI to check any page on your website

This prompt works on your home page, a service page, your About page or a landing page. Pop your name and email in to get the full prompt, then copy it into ChatGPT or Claude and paste in the words from your page.

You’ll get a clearer headline, a list of doubts to answer and a better running order for the page, in about ten minutes.

Free prompt

You are an experienced UK copywriter who writes website pages that bring in enquiries for small businesses.
I want you to check one page of my website and tell me how to make it bring in more enquiries.
The page is my: [home page / service page / About page / landing page]
My business: [what you do and where]

My ideal customer: [who they are and the problem they want solved]
What they get after working with me: [the result]
The one action I want people to take on this page: [book a call / get a quote / buy / sign up]

Here is the page copy:
[paste the words from your page]

Please do the following:
1. Tell me in one sentence what a visitor would think this page is about. If it is not clear, say so.
2. Rewrite the headline in three ways, using words my customer would use, not industry jargon.
3. List any features I have described and turn each one into a benefit for the customer.
4. List the doubts a customer might have before getting in touch, and tell me where on the page to answer each one.
5. Tell me what proof is missing, such as reviews, examples of work or specific results.
6. Check the page has one clear next step, and suggest the button wording and where it should go.
7. Give me a new running order for the page, section by section.

Use plain, friendly UK English. Do not make up facts, figures or reviews. If you need information from me, ask before you rewrite.

Get the full prompt free



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The pages that matter

What each page on your website is for

Before you write a word, be clear on the job each page is doing. Then everything on that page should help it do that job.

Home page header

Tell people they’re in the right place

The top of your home page is the first thing anyone sees. It needs to say what you do, who it’s for and what to do next.

Its job: stop people leaving in the first few seconds

Service pages

Sell one service at a time

Each service gets its own page, written around the problem your customer has and the result you give them.

Its job: turn interest in a service into an enquiry

About page

Make people trust you

People buy from people. Your About page shows who’s behind the business and why you’re the right choice.

Its job: build enough trust that people get in touch

Landing pages

Get one action

A page built for one campaign, offer or course, with one clear button and no distractions.

Its job: turn ads, emails and posts into sign ups or sales

Contact page

Make it easy to say yes

Phone, email, a short form and what happens next. No hunting around, no long forms.

Its job: remove every reason not to get in touch

Every page

Point to the next step

Each page ends with a clear button to book, call or buy, so nobody gets to the bottom and wonders what to do.

Its job: keep people moving towards an enquiry

Your home page header

What to put at the top of your home page

This is where most visitors decide whether to stay. People scan a page in a rough Z or F shape, top left first, so put the most important things where their eyes land.

What a strong header has

  • ✓A headline that says what you do and who it’s for, in words your customers use
  • ✓A short line underneath about the result you give them
  • ✓One main button, such as Book a call or Get a quote
  • ✓A real photo of you, your team or your work rather than a stock image
  • ✓A reason to trust you close by, such as a Google review or a well known name you’ve worked with

What gets in the way

  • ★Clever slogans that don’t say what you actually do
  • ★Sliders that rotate before anyone can read them
  • ★Five buttons all asking for something different
  • ★Huge image files that make the page slow on a phone
  • ★Text over a busy photo that’s hard to read

Keep it short. If someone can read your header and tell a friend what you do, it’s working.

Your service pages

How to write a service page that brings in enquiries

Service pages are the ones most often left until last, and they’re the pages that actually sell. Here’s the 6 step process I use.

  1. 1Know who the page is forWrite down who needs this service and what problem they have. Ask past clients, and look at the questions people type into Google and ChatGPT about it.
  2. 2Lead with the resultOpen with what life looks like after they’ve worked with you, then explain what’s involved and how you do it.
  3. 3Turn features into benefitsA feature is what you do. A benefit is what it means for them. Not just a 30 minute call, but a clear plan you can act on tomorrow.
  4. 4Answer the reasons people say noEvery buyer has doubts about cost, time or whether it will work for them. Answer them on the page before they have to ask.
  5. 5Show proofShort reviews, a real example of work you’ve done, and specific numbers only where you can back them up.
  6. 6Finish with one clear next stepA button to book, call or get a quote at the end of the page and part way down. Don’t rely on the Contact link in your menu.

Give every service its own page. If you squeeze everything onto one long page, people can’t find the bit they want and Google can’t tell what each service is.

Your About page

What the best About pages have in common

People check your About page because they want to know who they’ll be dealing with. The best ones aren’t really about you. They’re about why you’re the right person for your customer.

Start with why the business exists and who you help. Then tell the story of how it started, the moment you spotted something your customers needed that nobody was giving them. Keep it short and real.

Say who you work with and where. Share what you stand for and how you like to work, so people can tell if you’re a good fit. Add real photos of you and your team, not stock pictures of people in suits shaking hands.

And don’t let the page just end. Finish with a button to book a call or see your services, so the trust you’ve built turns into an enquiry.

Want to write these pages yourself with AI?

Why Your Website Isn’t Winning You Customers

Get a clear fix list for your own website, so more of the people who visit pick up the phone or fill in the form. The AI Marketing Academy opens on 14 November.

Your landing pages

What a landing page that converts looks like

What mattersA page that gets ignoredA page that gets sign ups
The headlineVague or clever, and about you✓Names the problem and shows you have the answer
The audienceWritten for everyone✓Written for one type of person and the way they like to read
The offerLots of options and links away✓One offer and one button, repeated down the page
ProofNone, or one old review✓Reviews, results and who you are, close to the button
Course or event pagesA list of modules and nothing else✓Who it’s for, what they’ll be able to do afterwards, the price, the dates and an FAQ
Follow upPeople who leave are gone for good✓Tracked in Google Analytics, so you can follow up with a different message for people who didn’t buy

A landing page should do one thing. Every extra link is another way out.

Before you publish

A quick checklist for any page on your site

Run every page through this before it goes live. It takes ten minutes and catches most of the problems I see.

Every page should

  • ✓Have one clear job you can say in a sentence
  • ✓Use the words your customers use, with no jargon
  • ✓Show what the customer gets, not just what you do
  • ✓Include real proof close to the main button
  • ✓End with one clear next step

Watch out for

  • ★Pages that try to sell everything at once
  • ★Slow images that make people give up on a phone
  • ★Forms that ask for more than you need
  • ★Buttons that link off your site without opening a new window
  • ★Pages with no way of tracking where enquiries came from

Your questions answered

Website pages: FAQs

The questions I’m asked most by business owners planning the pages on their website.

What should be on a website home page?

A clear headline that says what you do and who it’s for, a short line about the result you give people, one main button, a real photo and a reason to trust you. Further down, a short summary of your services, reviews and a final call to action.

Should every service have its own page?

Yes, for most small businesses. A separate page for each service helps people find what they want quickly, and it helps Google and AI search understand what you offer, so you can be found for each service.

What is the difference between a landing page and a home page?

A home page welcomes everyone and points them to the right place. A landing page is built for one campaign, offer or course and asks for one action, such as booking a call or signing up, with nothing else to distract people.

Should I put prices on my service pages?

There’s no right answer. Showing prices can save time and put off people who aren’t a good fit. Leaving them off lets you price on the work involved. If you don’t show prices, explain what affects the cost and make it easy to get a quote.

The AI Marketing Academy

Stop doing all your marketing yourself

Build an AI marketing team that works for your business. You teach it, your agents do the work, and you stay in control.

Every page on your website can be working to bring you enquiries. The course that covers it is Why Your Website Isn’t Winning You Customers.

It’s real marketing, powered by AI, and it opens on 14 November.

Your AI marketing team

  • ✓Finds you new customers every day
  • ✓Writes your posts, blogs and emails in your voice
  • ✓Keeps your website improving and found on Google
  • ✓Follows up every enquiry so none slip away
  • ✓Shows you what’s working and what’s wasting money
Henny Maltby

Try us before you buy from us

Book your free website concept call

We’ll build your website home page on the call, free of charge. You’ll see exactly how we work before you decide anything.

Free call · Free home page · No obligation

Or call 01453 705097